Adorama Reviews

Adorama is the world’s only full-service destination for photo and electronics. We’re more than a camera store – we offer the best selection and prices on consumer electronics such as home theaters, mobile computing, home office equipment and more.Adorama is listed as one of the top five electronics retailers by Consumer Reports, “Best of the Web” by Forbes.com, Internet Retailers Top 100, and is the official Electronics Retailer of the NY Giants.Adorama is more than a camera store - we pride ourselves on being the world’s only full-service destination for all of your photo and electronics needs. Whether you want to print a wedding album, sell an old piece of equipment or rent a camera for a weekend getaway, Adorama can help. We even have entire departments set up just to train, inspire and teach. Based on 3 customer reviews from our shopper community, Adorama’s overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Adorama overall a good value option, based on a rating of 5.0 from 1 vote. Most consumers are generally satisfied with Shipping & Delivery (5.0 / 1 review), Return Policy (5.0 / 1 review), Customer Service (5.0 / 1 review) and Price & Quality (5.0 / 1 review) Adorama offers.

5.0

3 Reviews

Overall Rating

5 Stars

3

4 Stars

0

3 Stars

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2 Stars

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1 Star

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Good Value

5.0

Price & Quality

5.0

Shipping & Delivery

5.0

Customer Service

5.0

Return Policy

5.0

All Reviews (3)
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TerraLawrence
January 06, 2021
"Remanufactured CameraLink"
I purchased a Remanufactured Slingstudio CameraLink from Adorama and it was a 5-star experience in every way. In particular, the CameraLink arrived in a factory sealed box from Slingstudio and even included a manual. Some on social media had warned about scams but this was definitely not a scam. I will be doing business with Adorama again.
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missandre
November 20, 2020
"If u wanna but electronics"

this is your choice

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SylviaJordan
July 24, 2020
"Fuji 80 mm, f2.8 macro, and Fuji 50 mm, f2"
Two sharp lenses to fill out my Fuji kits. Great build quality, both very sharp. The 80 mm is a great macro lens with OIS and close focus. You'll be amazed at what you can do shooting the tiny elements in the garden or back yard. The 50 mm, with an equivalent full frame focal length of 75 mm, passes for a small, sturdy portrait lens and fits in any camera bag. As usual, Adorama bundled these lenses, giving me for free the filters and cleaning packs I normally would have had to pay extra for. Five stars all the way!
Questions & Answers
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I ordered a brand new softbox and the package arrived on monday 2/8. when i opened the shipping container (which was perfectly fine and intact), the manufacturer's box looked worn and re-taped as if it was an open-box item. when i opened the manufacturer's box, there were no tags or any product information material in it. when i removed the softbox from the case, i was horrified to find that the softbox looked used, the metal ribs were broken and screws were missing or had fallen out. i was sent a broken (and probably used) item! i immediately called your customer service and polly told me to send (via email) pictures of: the item, manufacturer's box and shipping carton. i did as she instructed that same day. the next day, tuesday 2/9, i receive an email from polly (from a different email than the one she told me to use) reminding me to send her an email with the pics. so this time, i copied the email i had already sent the previous day, attached the pictures again, and sent as a reply to the email she had written me from. i have not heard back yet. all i want to do is get this item exchanged for what i paid for: a brand new undamaged, working softbox. it didn't even come with the bulb that it was supposed to come with. i have never had a problem with adorama before and i have ordered from you many times over the years. should i continue waiting for polly or someone from your customer service to email me back? please help.

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How long does it usually take for an email response? my first email was sent to polly at adorama on 2/8. then helen from adorama advised me (through this q&a board) to send the email to her instead, which i did on 2/12. i hadn't heard anything back, so i also sent a follow up email yesterday, 2/18. please advise. thank you.

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If i order a new macbook air online and it is damaged, etc. how long do i have to return? this is for a birthday present so she would not receive it until may 24th. thanks, karen

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How long does it usually take for an email response? my first email was sent to polly at adorama on 2/8. then helen from adorama advised me (through this q&a board) to send the email to her instead, which i did on 2/12. i hadn't heard anything back, so i also sent a follow up email yesterday, 2/18. please advise. thank you.

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If i order a new macbook air online and it is damaged, etc. how long do i have to return? this is for a birthday present so she would not receive it until may 24th. thanks, karen

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